Durex FAQs | Durex – Durex India

Frequently Asked Questions

Absolutely not! All our boxes are packed without any labels or packaging and every order is delivered discreetly, so even your delivery person won’t know what’s inside!

Yes! Every condom has a shelf life of 3 years.

No. For health and safety reasons, all condoms are one-time use only.

All our thin condoms are put through the same level of rigorous testing with no compromises on safety. 

It is always advisable to wear condoms to prevent pregnancies, sexually transmitted infections and HIV. However, no condom s 100% effective against all three.

All our condoms are already lubricated but you can further improve the experience my using Durex’s range of lubes as most of them are compatible with the Durex condoms. You can learn more my reading the product information on the packaging.

If you haven't heard from our customer care team at hello@durexindiawos.com for 7 days, we 1st would like to apologise for the inconvenience caused and you can write to our grievance officer at at grievance@durexindiawos.com and they will get back to you within 48 hours. 

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