Refund & Returns Policy – Durex India

1. What is Durex Cancellation Policy?
Once you raise a cancellation request, Cancellation of item(s) in your order happens immediately if the order hasn't been shipped yet by us. If your order has been shipped, we will not be able to cancel the order.

2. How do I cancel my Order?
Please send an email to and we will take care of your request.

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